At J's Rainbows we pride ourselves in providing the best-in-class experience. We put in the extra work from packaging, shipping times and response time. If you ever need assistance with your order, please contact us via email (firstname.lastname@example.org) or instagram page and we will work with you to make sure you're taken care of.
See what our customers have to say:
"J’s Rainbow doesn’t only have beautiful and great products but amazing customer service. After placing an order, it got delivered so quick! I mentioned that they were going to be Christmas gifts for my baby’s 1st Christmas and to our surprise, they even included gift wrapping supplies and a card in the package with a little note which we thought was such a lovely and thoughtful personal touch. We’re definitely going to purchase from them again! Thank you so much for being a part of making our LO’s holiday special!"
- Ellian from Toronto, ON
"I honestly do not have enough good things to say about both the quality of the products and the next level customer service that J’s Rainbows provides. As many of us are looking to shop local during this pandemic J’s Rainbows makes this doable for those parents who love Holtztiger products. They carry all of the beloved animals (even the ones that are impossible to find!). My daughter Poppy is so in love with her new Holtztiger collection from J’s Rainbow. I can’t wait to add to it over the years to come. Watching her imagination blossom with these classic wooden toys is just lovely. Best shopping experience hands down with J’s Rainbows. You’ll even want to keep the wrapping and personalized handwritten notes ~ they’re that beautiful! Thank you again!"
- Lauren from Toronto, ON
"I just placed an order on December 28th. I had sent an Instagram message and got a response almost immediately! They were so incredibly helpful! I then placed my order online through the website. My package was personally delivered to my house the next day (I live local). My items were packaged with so much care! I will 100% be ordering again"
- Ravneet from Toronto, ON
"J’s Rainbows is a wonderful shop! The customer service is phenomenal; they are genuine and sweet to talk to, and really care about their customers and products! The shipping is quick and the quality of the products is excellent! Highly recommended this toy shop!"
- Kristina from Texas, US
These arrived yesterday and they are absolutely GORGEOUS!
They are a gift for my nephew for his 1st birthday but I will DEFINITELY be ordering more for my own son’s 1st birthday in May!
Thank you for the beautiful wrapping too. Seriously the best company I’ve ordered from. Thank you SO MUCH!"
- Meg from Ottawa, ON